You can also scroll down to the listing for your wireless mouse in the Device Manager and search for new drivers. Out-of-date drivers can often create problems for peripheral devices. Wait for the mouse's name to appear. Your Mac constantly scans for nearby Bluetooth devices. When one is detected, it appears in the list of devices in the Bluetooth window [2] X Research source One of the first things you do when you have ill-functioned hardware is to reinstall its driver. Here is how: Press and hold the 'Pairing' button on your mouse. Most Bluetooth mouses have a pairing button that you must press and hold for a second to make the mouse discoverable via Bluetooth. Typically, an LED light will flash when the mouse is in pairing mode.

If your wireless mouse still refuses to work after the method above, it’s likely that you’re using the wrong or outdated driver altogether. If your wireless mouse is rechargeable, turn it off and place the charger in the port. Wait until it gets to 100 percent charge before you attempt to use it again. Physical barriers are another significant source of interference. Walls, metal surfaces, and other impediments can keep the signal from reaching your computer. If you have a large metal desk that you keep the computer under, that metal might be the reason why the mouse isn’t connecting to the computer. With the mouse off and the battery removed, loosen and remove the screws holding the mouse together, it’s usually only one or two. The fast startup feature is reported to be one of the causes of this problem. So you can disable it to see if the problem is resolved:Another issue that wireless mice experience is power and charge issues. Different brands use different power sources, but all wireless mice are rechargeable or run on batteries. If your battery charge is low, it might keep the mouse from working. Press your mouse's "Connect" button. This button's location will vary based on your mouse's developer, but you'll usually be able to find this button either between the two mouse buttons or on the mouse's side. Don’t just grab batteries from a nearby remote and switch them into your mouse. Some devices can run on low battery power and still work even if the battery charge won’t give you the best performance in another machine. The best thing to do is replace the batteries with fresh ones to test whether that’s the issue. This method applies to Bluetooth wireless mice. If you have a wireless mouse that uses a USB wireless receiver, go to the wireless receiver method above. This article was co-authored by Spike Baron and by wikiHow staff writer, Kyle Smith. Spike Baron is the Owner of Spike's Computer Repair based in Los Angeles, California. With over 25 years of working experience in the tech industry, Spike specializes in PC and Mac computer repair, used computer sales, virus removal, data recovery, and hardware and software upgrades. He has his CompTIA A+ certification for computer service technicians and is a Microsoft Certified Solutions Expert.

Unfortunately, hardware issues with your mouse can occur. Start with the simplest solution and then work your way down the list from there. However, never underestimate the power of a simple reboot or cleaning of your hardware, you’d be amazed at how much dirt and debris gets inside the mouse. The problem with your wireless mouse may not be apparent at first glance, but a little investigation will help identify it so you can solve it. Why is My Wireless Mouse Not Working Unifying receivers use a technology that seamlessly connects multiple wireless peripherals like a mouse and keyboard to one system. The most popular unifying connector is by Logitech, which uses the company’s own Logitech Unifying Software to connect and manage the devices. A Wireless mouse is a little more complex than a standard mouse that plugs into the computer. Since they require a wireless connection, they’re prone to interference and USB dongle problems.

Replace the battery. Please make sure that you have inserted both the required batteries into the wireless mouse correctly. Some of the following fixes require a working pointing device. Try using a pointing pen, a USB mouse, a touchpad, or speech recognition. If you have previously enabled the remote connection on your Windows 10, or that you have installed Teamviewer, use them as per your own needs. Consider getting a unifying receiver rather than purchasing several USB adapters for your laptop or PC, as it is pretty affordable. You can also add additional wireless devices without buying a second receiver if your receiver has a greater capacity of connecting up to 6 wireless devices like Logitech’s unifying receiver. Update Your Software Frequently Most users are concerned with the receiver’s size. So what is the point of making it so easy to misplace? The answer is relatively easy. Receivers designed by manufacturers are expected to be user-friendly and not hinder the user experience. The battery is only used while the device is active; otherwise, it sits in standby mode, conserving battery life. Radio frequency (RF) waves can flow through virtually any obstacle, including screens, bags, and other common barriers. A limited power battery can generate an RF signal, making the transmitter small and more portable. Why Do Wireless Mice Come Pre-Paired

Certain surfaces can cause wireless signal interference. The connection between your mouse and the computer is weakened or prevented by some problem. There are a few different sources of interference to consider. A Bluetooth mouse doesn't require you to insert a dongle. The only requirement is that your Windows PC has Bluetooth capabilities, and most modern PCs do. The repair is available with the paid version of Fortect which comes with full technical support. Should you encounter any issues, do not hesitate to reach out to their support team at [email protected]. Upon inserting a USB device, Windows first looks for the drivers to operate/recognize it. A simple reinsertion of the device can fix minor, temporary issues that may arise in the Registry, etc. Adjust the Mouse BatteryThe final troubleshooting task is to try the mouse somewhere else. If it worked fine and suddenly stopped working and nothing else has fixed it, it could be a hardware issue. The best way to test that theory is to use a different computer. This task is left until last as you will likely have to install the driver on the other computer and then remove it again once complete. While it doesn’t take long, it is a bit of a hassle. Turn on your mouse. This typically involves shifting or pressing a button on the bottom of the mouse, though you may need to look for the On/Off switch on the side of the mouse. If your device does not have Bluetooth, you will need to use a dongle. It’s also common for manufacturers to include a Bluetooth dongle if their customers’ devices don’t have built-in Bluetooth support. Look for the mouse's name. When Windows detects the Bluetooth mouse, it appears in the list of devices in the "Add a device" window. On your keyboard, press the Windows logo + R keys simultaneously to open the Run box . Type control and hit Enter to open the Control Panel.