To aid your faulty claim please can you ensure your item is clean before sending us photographs, as we use these photographs to create a claim on your behalf. Depending on your product's country of origin, you may also be liable for local duties which are charged by the EU and are normally between 10% & 16% of the products value. Outer treated with Teflon water repellent treatment to repel water and stains, maintains garment appearance and sheds water Large functional hood with micro fleece lining is detachable via zip fastener. Can be worn with a hat beneath the hood. We use DHL for our international deliveries and a phone number is required for all overseas deliveries

Five-year warranty on manufacturing defects in the Deer-Tex® Membrane. NB: The Deer-Tex® Membrane warranty only covers manufacturing defects.Thinsulate insulation for excellent thermal performance - flexible, breathable, retains heat in damp conditions Durable double knitted stretchable Polyester Tricot Twill - hardwearing, no rustle, soft touch fabric Thinsulate™ Insulation is soft, breathable and able to maintain extra warmth even under damp conditions.

Deer-Tex membrane performance shell is laminated to the shell making it 100% wind waterproof and highly breathable, with built in four-way stretch and flexibility

If the item is rejected your item(s) will be returned to you along with a letter outlining the reason(s). Outer shell is double knitted stretchable polyester twill for a robust noiseless outer material and soft to the touch