Welcome to www.vitaminsontheweb.co.uk, the online arm of Chase Health Foods, a family run health food shop in Aldridge in the West Midlands. When you buy securely online from us at www.vitaminsontheweb.co.uk, you’re not dealing with an offshore company selling vitamins in plastic bags but a real UK health food shop run and owned by real UK health food retailers.
We apply the same ethos to the website as we do to our shop – quality supplements at bargain prices backed up with excellent customer service. We know that quality counts, so we only deal with reputable brand names with guarantees of manufacturing quality. We believe that you do get what you pay for, which is why you won’t find us offering solutions to your health problems for £1.99 or making outlandish claims about the strength of our products. However, we do try to discount our supplements as much as possible, in order to give you the value you deserve.
Chase Health Foods is family operated by Lana Simpson along with her daughters Sophie and Hannah. Lana and Sophie work in the shop and deal with customers every day and also look after the website and advertising.
We like to think we have a good idea of how important customer service is so if you need to contact us, call 01922 745245 (9am – 5pm Monday – Saturday) or email us at firstname.lastname@example.org and we will do our best to help. We can’t put every supplement on the market on the website any more than we can put it on the shelf, but we will do our level best to find any product you are looking for. Bear in mind that the phone number is for a busy shop, so we may have to take your number and call you back.
We welcome all customer feedback, so please let us know how we are doing – this will help us improve our service to you.
These are some of the views of a few www.vitaminsontheweb.co.uk customers:
"Having had problems with some internet companies then finding vitaminsontheweb.co.uk I can highly recommend this company! They are fast in dealing with orders and get them posted out without delay! Friendly fast and efficient and a wide range of products, vitaminsontheweb is most definitely a great internet company to deal with!”
“Very pleased with your web pages and service, will come back soon. Thank you.”
“Thanks so much. The order arrived this morning (next day). I couldn't get quicker than that. The prices are really good and I must say the service is second to none. I have used your company for some time and have always had excellent service. Please keep up the good work. I'm a very satisfied customer.”
“Thank you. I’m very happy with the level of service and products available. I always buy the same product, L. Plantarum and it’s delivered exceedingly quickly and you are the most competitive so I shall continue to purchase from you.”
"Many thanks for taking the time to visit our website. We hope you will be as happy as so many of our customers are."